Emory Rolfson's review of FedEx Logistics
Fast customs brokerage turnaround is the main thing that impressed me - hold times that used to drag for days were often cut to under a business day. They grabbed our paperwork, flagged a tariff detail I’d missed, and pushed a release through so a stalled load rolled the same afternoon. After 16 years running an 85-truck outfit in the Pacific Northwest, that kind of proactive clearing saves us detention fees and avoids frantic re-routing. Communication wasn’t perfect - one rep went quiet during a tricky consignment - but the core brokerage team moves freight when time matters.
