Mae Kris's review of Scotlynn Group
I've been using Scotlynn Group for about three years. Last summer one of their drivers picked up a pallet of U.S.-bound berries and the trailer's reefer alarm went off en route - by the time we reached their operations center the fruit had already suffered, but their claims team did move quickly to cover part of the loss. After 28 years in the industry and managing 150 trucks I appreciate the quick escalation from their Florida office, yet the handoff between their owned fleet and a partner carrier was confusing and cost precious hours. Not great. Their cross-border paperwork and temperature-clearance experience save us time on several lanes, so I keep them on the roster, but that spoiled load cost a major account and left me wary.
