Larissa Lemke's review of Arrive Logistics
So when their platform showed a truck assigned for a last-minute pallet run, I actually breathed a little. I've been at this for 18 years and manage a 50-truck fleet hauling in the Northeast, so tight pickups usually don't faze me, but this one was on a razor's edge. The carrier they matched canceled two hours before pickup, the tracking stopped updating, and we missed the dock window which cost us detention and a very angry recipient. Credit where it's due: Arrive's ops team hustled and rebooked a replacement that salvaged the load and kept the account, which I appreciate. Still, the flaky status updates and slow claims follow-up left me torn - great capacity when it works, annoying gaps when it doesn't.
