Adonis Kerluke's review of PSA BDP
The first time a PSA BDP rep walked our yard they noticed our hazmat placard log was missing a few entries and pulled up the onboarding checklist on a tablet - didn't expect that level of hands-on attention. Getting started wasn't effortless; the compliance paperwork and EDI hookups were a tangle and I braced for a drawn-out mess. What actually smoothed things out was a dedicated compliance specialist who scheduled a line-by-line video call, stayed on until our drivers could upload manifests properly, and exported a customs template that matched our internal forms. After eight years running fleets and managing about 75 trucks in the Pacific Northwest, that single point of contact saved us days and kept operations moving. Small gripe: the billing and TMS integration lagged another month, but by then onboarding was complete and we were moving my more complex hazmat loads without the usual headaches.
