Adella Labadie's review of PSA BDP
The pricing was the main sticking point - I paid a premium that didn’t always feel justified. There were times their customs brokerage and compliance reporting saved my skin on tricky chemical loads, but the fees for that attention pile up fast. I manage a 25-truck Midwest fleet and after four years in the game I can spot a markup; some of the digital visibility features felt worth the surcharge, others were bells and whistles we barely used. Support did jump in when things went sideways, though response times were inconsistent enough to make me wince. Bottom line: helpful for high-compliance runs but not consistently worth the cost for everyday freight - I’d shop around before signing a long contract.
