Adonis Kerluke's review of MODE Global
After eight years managing a 75-truck fleet in the Pacific Northwest, I rolled a handful of lanes onto Mode Global to see if a third-party could calm the dispatcher chaos. Getting started was surprisingly straightforward - an onboarding rep scheduled the account setup call and we had our first test load visible within five business days. The single-pane load visibility is what made me happiest: ETAs and exceptions showed up in one place, so dispatchers stopped pinging drivers and me. There were bumps - EDI mapping took extra rounds and one intermodal carrier needed manual rate confirms - but those felt like front-loaded fixes rather than ongoing problems. For what we needed (fewer surprises and quicker visibility), Mode delivered quickly and earns a solid 4/5 from me.
