Emerald Heller's review of DB Schenker
Last winter I had a Friday-afternoon panic when a customer's pallet of specialty parts got flagged at customs and my driver was stuck at the terminal. DB Schenker's customs rep found a missing invoice, got the right forms filed and had the hold lifted in under three hours - no handoffs, just one person working it. After 22 years hauling around the Midwest with three trucks, that quick response from a big company actually saved the load and my customer's trust.
