Mae Kris's review of DB Schenker
I’ve been a fleet manager for 28 years running 150 trucks across the Northeast, and once you’ve dealt with stuck loads you learn to prize customer support. What really impressed me with DB Schenker was one customs specialist who took a shipment off a week-long hold and had it cleared in under eight hours, calling and emailing with concrete next steps instead of vague promises. The updates came with timestamps my dispatcher could plan around, and the rep stayed on the line until all forms were filed - no passing the buck. Because of that single intervention we avoided detention fees and a domino of missed deliveries, which is the kind of outcome that actually affects the bottom line. Quick, persistent, and accountable support like that keeps DB Schenker at the top of my list when things go sideways.
