Jennie Crona's review of NFI Industries
Three days before Thanksgiving one of our reefers hit a detour after a bridge closure and NFI's ops team rerouted the truck and pushed updated ETAs within 20 minutes - they literally saved that load. Their portal's real-time tracking and automatic ETA adjustments are what made me happiest; after twenty years managing a forty-truck fleet I haven't had this kind of visibility from a 3PL before. Compared to the regional broker we used prior, where phone calls and guesswork were the norm, this felt like night and day and cut down frantic rescheduling. My only knocks are slightly higher rates and occasional slow yard check-ins, so four stars, but they kept product off the floor and customers calm.
