Morton O'Reilly's review of NFI Industries
I've used NFI for three years. Compared to the smaller brokers we ran with before, the thing that really changed my day-to-day was their real-time tracking - ETAs that actually move when traffic does, not the static two-hour windows I used to get. With a 20-truck fleet in the Northeast, those minute-by-minute updates let me batch backhauls and cut empty miles; it saved a surprising amount of time and fuel. They still have hiccups on invoicing and there's the occasional miscommunication at a secondary DC, which is why I'm not giving five stars. But between the visibility and steadier pickup performance, we're more profitable and less stressed than under the previous providers.
