Adonis Kerluke's review of Loadstop

Rico ZemlakJan 2026

Been running solo for a year out of the Southwest, and yesteday I got stuck with an empty trailer after a canceled pickup. LoadStop turned up a Phoenix→El Paso backhaul in about 15 minutes that matched my reefer and paid well - broker answred fast, booked right away and saved me a whole deadhead day. App UI is a little glitcy sometimes, but that quick match made my week and put cash in the bank.

Adella LabadieJan 2026

Managing a 25-truck fleet out of the Midwest, I've been on LoadStop for around four years. Most of the time their support team is reachable - phone lines pick up during normal hours and one rep once walked me through a nasty billing glitch until it was fixed. But other times it's maddening: canned email responses, promised callbacks that never come, and a two-week wait to get a disputed claim reviewed during a busy season. What I'm genuinely torn about is that when you catch the right person they're helpful and cut through the noise, but catching them feels like luck. If they could tighten follow-up and make escalation paths transparent, this would stop feeling like a coin toss between great service and radio silence.

Clyde RosenbaumJan 2026

...thought it was just another board until support froze my account mid-bid and then ignored every call and email. After twenty years hauling out of the Midwest I lost a $1,200 load and burned 200 deadhead miles because their customer service treated me like a number.