Caterina Mraz's review of Hub Group
After nine years driving company trucks across the Northeast, I thought I knew how to roll with delays - then Hub Group taught me otherwise. A load showed “ready” on Hub Connect for a noon pickup; I sat at the terminal from 11:30 to 3:45 while dispatch kept promising a trailer that never arrived because the pickup yard hadn't actually loaded it. No one updated the system, no detention paid, and I lost a full day of pay plus got dinged by the consignee for missing a tight window. Slick app, empty reality - cost me money and a trucker’s patience.
