Morton O'Reilly's review of Worldwide Express (WWEX Group)
The single thing that makes WWEX worth sticking with is the account rep - she actually knows our lanes and calls before issues become overnight headaches. They pick up fast; I don't like being put on hold and they rarely let us hang. After three years working with them and running a 20-truck Northeast fleet, that proactive follow-up - even on Saturdays - saved two deliveries from becoming claims. The portal sometimes lags, but a quick text and a human update corrected the record every time. Support won't cure every carrier delay, but for customer service that actually moves the ball, they get four stars from me.
