Domenick King's review of DSV
Last Tuesday a customer called frantic - a trailer pinged two hours off course and nobody could find the hold-up. DSV’s live visibility map showed every scan and the exact handoff timestamp, I called their rep and they pushed an updated ETA and paperwork to the driver in about 15 minutes, which stopped a potential detention in its tracks. Work dispatch for a 50-truck fleet in the Southeast with 12 years on the clock, and that tracking feature is the reason I keep them on speed-dial.
