Caterina Mraz's review of Expeditors International
Last Tuesday my trailer sat at the Newark terminal for eight hours because their customs team missed the paperwork cutoff; we missed a 10AM appointment and the consignee bounced the load. I've been driving nine years around the Northeast and watching the app show 'in transit' while nobody answers my calls was infuriating - I ended up eating detention that hurt the week's pay. Two stars because the dock crew did what they could, but Expeditors' silence and sloppy filing cost me time and money.
