After three years hauling along the West Coast, switching to Expeditors felt different. What sold me was their tracking app - finally I could see customs hold-ups instead of guessing, which cut dead-time at ports. Faster paperwork than my old broker, and the account reps actually answer at odd hours; not perfect, but my loads clear quicker and that's the cash difference.
Bottom line: the mobile app actually keeps me in the loop so I don't get blindsided. The push notifcations for ETA changes are usually spot on and not noisy - that one-bit heads-up has saved me from sitting at docks for hours, I'm an owner-operator with 12 years on the road in the Midwest so those minutes matter. Also snaping and uploading a POd takes two taps which is clutch when its freezing and you got gloves on.
Rate it, and the next carrier reading this page sees what you found.
