Zola Weber's review of Expeditors International
I've used Expeditors for 11 years. Last fall a single customs misclassification by their brokerage team left a critical shipment held at the Port of Savannah for 72 hours - my drivers were idled, detention fees mounted, and we absorbed roughly $8,500 in unexpected costs while a major order sat undelivered. What frustrated me most was the silence: the online status stalled, phone calls went unanswered, and the promised real-time visibility proved worthless when it mattered.
