Nestor Stiedemann's review of UPS Supply Chain Solutions
Bottom line: the UPS Supply Chain mobile app is unreliable and has become a daily obstacle rather than a help. Real-time updates frequently fail, route edits pushed from dispatch don't reach drivers without app restarts, and notifications arrive late or duplicated - we spent entire shifts on the phone babysitting deliveries. That instability cost us time and money: our 10-truck West Coast operation suffered a missed appointment, a chargeback, and roughly 40 miles of unnecessary deadhead last month.
