Jennie Crona's review of UPS Supply Chain Solutions
I've used UPS Supply Chain Solutions for about two years. What stood out - and not in a good way - was their inventory-visibility tool: it routinely showed stock available when it wasn't, then flagged us for short-ships. That mismatch turned scheduled routes into dead miles; with forty trucks, one bad data day cascaded into double shifts, customer chargebacks, and roughly $4,000 in detention and replacement shipping costs last quarter alone. Support took days to acknowledge the systemic syncing issue and when they did, fixes were temporary and required manual reconciliations that ate hours every night. If inventory accuracy matters to your operation, don't assume their dashboards are trustworthy - for us it meant wasted time and real cash losses.
