Adonis Kerluke's review of UPS Supply Chain Solutions
Bottom line: UPS Supply Chain Solutions proved reliable when our schedule hit a snag. My fleet - 75 trucks based in the Pacific Northwest - depends on narrow pickup windows, and when a pallet got stuck in customs their brokerage team not only alerted us but pushed the release through the same day. The visibility portal gave an accurate ETA update that let me reroute a driver and avoid an extra night’s layover, which saved time and money. Service reps were straightforward and acted fast; not flawless (pricing can jump and sometimes I had to call twice), but they get the job done when it matters.
