Emory Rolfson's review of BlueShip TMS
I've used BlueShip TMS for about three years. Two months ago a high-priority produce run from Yakima to Portland was showing 'en route' in BlueShip but the GPS feed dropped and no exception alert fired - the system kept assigning a second pickup to that same truck without warning. With 16 years running an 85-truck fleet in the Pacific Northwest, I've seen scheduling glitches, but this one cost us: five hours of detention plus a $900 customer penalty and a very unhappy receiver. The rate-comparison screen praised the second pickup as the 'best' option, yet it clearly didn't reflect carrier availability in real time; that mismatch is what burned us. Support response was slow, our IT dug through webhook logs and found failures, and we spent two full days untangling shipments instead of running trucks.
