Morton O'Reilly's review of Shiptify
The live-tracking feature is useless. Positions update minutes late and geofences fail to trigger, so customers get pickup-window texts that are already wrong. With our 20-truck fleet on tight Northeast lanes, that inaccuracy cost us two missed pickups, a detention fee, and a regional account that may be gone for good. I opened tickets and support's fixes were slow and temporary - mostly 'restart the app' answers that didn't solve the telemetry drift. Until they fix the GPS/telemetry, I won't trust Shiptify for live monitoring; it's too risky for day-to-day operations.
