Their rate negotiation was the thing that sold me - they picked apart low-ball offers and bumped my per-mile enough to cover their fee after the first week. I run three trucks on the West Coast and that steady pushback on brokers cut stress and quietly fattened my margins.
I've used Logity Dispatch for about eighteen months. What won me over was their reliability - when a driver hit a mechanical at midnight and I needed a replacement load for the next day, they landed a decent run and had the broker paperwork sorted before first light. With 85 trucks on the roster and 16 years running freight in the Pacific Northwest, I don't tolerate flaky partners; Logity answered texts at odd hours and kept drivers moving so we didn't bleed hours. Not perfect - their rates sometimes sit a bit below what I can push directly - but the steady uptime boost is real. Four stars because they deliver when it matters, and that consistency has value for a fleet our size.
I've been using Logity Dispatch for about eight months. The thing that kept me coming back was how fast my dispatcher answers - texted at midnight after a NorCal drop and got a clear plan within 20 minutes, with broker calls handled so I didn't have to. They honestly take care of the back-and-forth so I can keep driving; my only gripe is they'd sometimes fight for a few more dollars on rates.
When a broker tried to lowball me on a Phoenix run last month, Logity pushed back and got me about $300 more - saved my butt. Their cut felt high at first but after that bump it was definetly worth the $$, made more than their fee so I wasn't mad. Only gripe is they can be slow to reply at night, but price-wise for a one-man outfit in the Southwest it's a solid deal tho.
Rate it, and the next carrier reading this page sees what you found.
