Three years on the road along the West Coast has taught me to rely on tools that actually work when schedules get tight. Freightview is handy for quick rate checks and pulling paperwork - when it's up; I hit an outage on a Friday once and carrier confirmations stopped syncing, nearly costing us a pickup window. It gets me out of jams enough to keep using it, but those random glitches make it hard to trust completely.
…their support desk actually picked up and stayed with the issue until it was fixed. With our 55-truck fleet in the Southeast, a rep tracked down a misplaced bill of lading and had it uploaded within the hour, salvaging a shipment that otherwise would have sat overnight. The team’s responsiveness and willingness to jump on a call made the difference; I knocked one star off for some clunky navigation in the app, but their service kept things moving.
Rate it, and the next carrier reading this page sees what you found.
