Bottom line: setup was fast - I had my account, imported our customer list, and pulled live rates the same afternoon. I've been running three trucks in the Pacific Northwest for 25 years and what really sold me was the CSV import that mapped addresses without me having to manually fix a hundred entries; support jumped in for one weird field and that saved me a day of headaches.
…their support desk actually picked up and stayed with the issue until it was fixed. With our 55-truck fleet in the Southeast, a rep tracked down a misplaced bill of lading and had it uploaded within the hour, salvaging a shipment that otherwise would have sat overnight. The team’s responsiveness and willingness to jump on a call made the difference; I knocked one star off for some clunky navigation in the app, but their service kept things moving.
Rate it, and the next carrier reading this page sees what you found.
