Nestor Stiedemann's review of Freightview
Bottom line: Freightview's booking error cost my company a missed delivery window and more than $1,500 in detention and customer-penalty charges. We scheduled a time-sensitive pallet on the West Coast; the platform auto-confirmed a carrier that never had an appointment slot and the driver sat idle for four hours while the load missed a Friday ship - support took two business days to respond and only offered a vague "carrier issue" explanation. For a small ten-truck fleet with thin margins, that single incident wiped out a day's profit and left our customer furious - unacceptable for software meant to manage freight.
