...and the app actually pings me when a load changes status - saved me from sitting on a dock for an hour last week. I'm an owner-operator, 7 years in the Northeast, so those push notifs and live tracking are the thing that made me happy. UI gets cramped on my old phone and it somtimes lags, but mostly it just works and keeps me moving.
…their support desk actually picked up and stayed with the issue until it was fixed. With our 55-truck fleet in the Southeast, a rep tracked down a misplaced bill of lading and had it uploaded within the hour, salvaging a shipment that otherwise would have sat overnight. The team’s responsiveness and willingness to jump on a call made the difference; I knocked one star off for some clunky navigation in the app, but their service kept things moving.
Rate it, and the next carrier reading this page sees what you found.
