Last Tuesday at 7:02 PM my driver snapped a photo of a signed POD and eight minutes later it hit the shipper's and broker's Turvo feed - billing started before I finished my coffee. I've run a 60-truck operation in the Southeast for nine years, and that instant POD/photo sharing is the one feature I brag about because it cut our billing lag and phone tag down to almost nothing. Small thing, big payoff.
Used Turvo for three months. Getting started was brutal - verification hung for two weeks, their carrier packet wouldn’t accept my USDOT number, support replied days later and by then I’d missed two loads and lost pay; as a company driver with 20 years on the road I can’t afford onboarding that eats up worktime.
During a sudden midday outage that halted our dispatching, Turvo’s support line got us running again within forty minutes. What impressed me most was the rep’s ownership: they stayed on the call until new manifests were pushed to drivers and then followed up the next morning to confirm the permanent fix. I manage a 60-truck fleet in the Southeast with eleven years in the business, and that level of follow-through is exactly why this platform earns a five-star rating from me.
Rate it, and the next carrier reading this page sees what you found.
