Margie Kovacek's review of Tai TMS
Yesterday our driver attempted to upload a signed bill of lading and the Tai TMS mobile app froze during the transfer, leaving the carrier unable to accept the load. Our back office supports 250 trucks across the Southwest with fifteen years in the business, and that freeze triggered a $1,200 detention fee plus two hours of manual reconciliation. Daily usability is the problem - push notifications are often delayed and attachments fail to sync, which makes the mobile app more of a liability than a tool for broker operations.
