Signed up thinking the load board sync would save me hours - huge mistake. I'm an owner-operator with eight years in the Pacific Northwest and Tai TMS's auto-carrier matching sent my pickup to the wrong carrier twice this month; cost me a missed delivery and a $400 detention charge. Suport was slow and the 'fix' was to manually reasign loads every time, which defeats the whole point and left me cussing at my laptop, so yeah, 1 star.
The first time I tried to quote a last-minute FTL the system refused to pull carrier lanes and my afternoon melted into hold music while the dashboard spun - not a great first impression. I'm an owner-operator with two trucks and 14 years on the road, and while the integrations finally smoothed quoting and cut manual work, getting that far was fiddly enough that I'm torn about whether the setup headache is worth it.
Bottom line: Tai TMS found a replacement carrier in under an hour and saved a run after a day-before cancellation. After 30 years and two West Coast trucks, I still expect headaches - the carrier-sourcing feature messaged four integrated carriers, one accepted, the load auto-updated and I avoided detention fees, so that single fix paid for itself.
Rate it, and the next carrier reading this page sees what you found.
