What I liked most was that it actually worked when I needed it - kept ETAs accurate and pushed dispatch changes even with spotty reception. Out here on the West Coast, after three years driving company trucks, that saved me from hours of hanging around a grain terminal. Made the day less chaotic and the pay paperwork lined up with the run, which is a relief.
Bottom line: their support team is the reason we stuck with bulkTMS. Had a gnarly EDI/billing problem that usually eats a day - our rep stayed on a long call, walked me through the mapping changes, and by morning our grain manifests were flowing so I didn’t have to babysit 80 trucks.
...the mobile app actually nails the weight-ticket workflow. Drivers just snap the ticket, and the app auto-fills the gross/tare fields and tags the geo/time - no more scribbled notes or missed loads. It's simple enough that after a day or two our guys were using it without asking for help, and with 75 trucks scattered across the PNW that little time-saver stacks up fast. My only gripe is upload speed: in some rural spots the photos hang on "syncing" for a long time and you have to hit retry; it doesn't break anything but it's annoying. Still, that single feature cut our paper chasing and sped up settlements, which made dispatch mornings noticeably less chaotic.
Rate it, and the next carrier reading this page sees what you found.
