Used it for about 2 years - handled routing fine but last harvest a dispatcher tagged a hopper load as "dry" and my settlement got payed 30% less until I chased support for a week and sent paper tickets; they fixed it but that week of phone tag cost me a day of runs. I like how it maps grain runs around the Southeast, but the payout/settlement side can be flaky so I'm honestly torn.
Bottom line: their support team is the reason we stuck with bulkTMS. Had a gnarly EDI/billing problem that usually eats a day - our rep stayed on a long call, walked me through the mapping changes, and by morning our grain manifests were flowing so I didn’t have to babysit 80 trucks.
...the mobile app actually nails the weight-ticket workflow. Drivers just snap the ticket, and the app auto-fills the gross/tare fields and tags the geo/time - no more scribbled notes or missed loads. It's simple enough that after a day or two our guys were using it without asking for help, and with 75 trucks scattered across the PNW that little time-saver stacks up fast. My only gripe is upload speed: in some rural spots the photos hang on "syncing" for a long time and you have to hit retry; it doesn't break anything but it's annoying. Still, that single feature cut our paper chasing and sped up settlements, which made dispatch mornings noticeably less chaotic.
Rate it, and the next carrier reading this page sees what you found.
