Adella Labadie's review of bulkTMS
And the support just disappeared when we needed them most. During harvest week our order sync started dropping loads and dispatch couldn't get a straight answer from tech support. I manage 25 trucks; we sat idle for two afternoons and picked up detention fees that wiped out a day's margin. Every ticket got the same canned reply and promises of a callback from an “engineer” within two hours that never happened, and when someone finally responded it was like they hadn't been briefed - the fixes were temporary at best. If you need fast, attentive help when the season is pressing, be prepared to wait; support was the weak link for us.
