Larissa Lemke's review of BulkLoads TMS
Last Tuesday our driver called from a rural grain elevator - winch trouble, buyer’s unload window closing in 45 minutes. I rang BulkLoads support and Devon got on it immediately, calling three nearby haulers and manually bumping the post so someone could pick up the backhaul; I got texts the whole time. Fleet manager for a 50-truck operation with 18 years in the business, I’ve seen my share of slow help desks, so a rep who actually made phone calls and stayed on the line stood out. Load saved, customer happy, and I’ll keep their support number on speed dial the next busy harvest.
