Eino Hirthe's review of PCS Dispatch Manager
Bottom line: their support team saved our week. We had a load-tracking API hiccup the morning a storm shut down I-5, and the rep - Sam - jumped on a call, debugged with our IT, and pushed a live fix while we rerouted trucks. No canned replies, no ticket ping-pong. What made me happiest was that the same person followed up the next day to tweak our drag-and-drop workflows so the new routing logic showed up for dispatchers immediately; that one touch saved hours of confusion. If you care more about real human help than waiting for 48-hour responses, PCS's support is a breath of fresh air.
