I manage a 30-truck fleet and have four years of experience in regional freight. iDispatch's rate negotiation and broker communication reduced our empty miles by about 12 percent and increased revenue per mile by roughly 8 percent over six months. Their team handles load assignments and paperwork reliably, freeing our dispatchers to focus on driver issues and safety compliance.
IR
Ibrahim Reilly
Member since January 2026
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2 reviews · average 4.5
Prime Dispatch Services provided reliable load sourcing and strong broker communication that improved utilization across my 30 truck fleet. Their team handled paperwork and sent timely status updates, which reduced my office hours and cut deadhead miles. My only caveat is occasional delays in confirmation during peak season, but their proactive support otherwise fits our operations.